Clinics and dental
Books, moves and confirms appointments, answers insurance and timing questions in Arabic or English, and reminds patients the day before.
Never miss a customer call.
The AI receptionist for growing businesses.
Answers on your own business landline, day or night, in English, Arabic, French, Japanese and 2 more languages. Checks orders and bookings, hands callers to your team with a summary, and records every call. From $122 a month.
Order statusEnglish · delivery
Your team goes home at six. Your customers keep calling. Rayloops answers, from $122 a month.
2nd ringthe AI picks up, nights and weekends too
6 languagesEnglish, Arabic, French, Japanese +2 more
Same numberyour landline stays yours
Every callrecorded, AI and staff, ready to play back
Answering Plantshop.me’s customer line since October 2026
What is an AI receptionist?
An AI receptionist is software that handles call answering for your business with a natural voice. It greets callers, answers common questions, looks up orders or bookings, takes messages and transfers the call to a person when needed. Rayloops does this on your existing business landline, in English, Arabic, Hindi, French, Spanish and Japanese, and records every call for your team.
Last updated 2026-11-01
- Connect your line. A small gateway box links your landline. You keep your number and your telecom contract.
- Teach it your business. Opening hours, prices, policies and your order or booking system. Set-up usually takes a day.
- It answers every call. Day and night, or only when your team is busy. Every call is recorded, transcribed and summarised.
An AI receptionist for every kind of business
AI call answering set up for the questions your callers actually ask.
Retail and e-commerce
Tells customers where their order is, checks stock and prices, and passes returns or complaints to your team with the order number.
Restaurants and cafés
Takes table bookings, shares opening hours and the menu, and handles delivery questions while your staff serve guests.
Real estate
Captures viewing requests and buyer details around the clock, and hands hot leads to an agent while they're still on the line.
Home services
Books AC, plumbing and cleaning visits, takes the address and the problem, and calls customers back to confirm.
Salons and spas
Books and reschedules appointments, shares prices and free slots, and fills cancellations with a call back.
The AI answers. Your team takes the calls that need a person.
One line, one call log. The AI receptionist and your team’s browser phones work side by side, and nothing falls between them.
Book a demoAI receptionist. Answers, looks up, hands over ›
Greets callers by name, checks orders and bookings in your systems, takes messages, and passes the caller to a free colleague with a one-line summary.
Call platform. Browser phones, queue, call backs ›
Your team answers from the browser. A queue rings everyone free, busy callers can press 1 for a call back, and missed calls land in one list until someone rings back.
From the first ring to the right person, in 40 seconds
One call, start to finish050 *** 4567 · today 4:35 PM
RingingAI speakingLooking upYour team
0s10s20s30s40s
Rings your landline2 rings
AI picks up and greets the caller0:05
Caller asks to move a delivery
Looks up order #104821.2 s
Explains the options, caller wants a person
Checks who on the team is free0.4 s
Rings Riya with a one-line summary3 s
Riya takes the call0:40
0:40 from first ring to a person1 call, no hold musicRiya already knows what the caller wants
Managed for you. We set up the gateway box, train the agent on your business and tune it with you every month.
Included free in every plan
Free call recording and a dashboard
Free call recording and a dashboard
for your whole team.
Your staff get the same dashboard the AI uses: watch calls live, record every conversation, listen back and follow up. No per-user fees, no extra software.
Live view
See who's free, who's on a call and with which number, as it happens.
Every call recorded
Staff calls too, in and out, with the caller and your agent on separate tracks.
Hear it back
Play any call in the browser, skip through it, or download it for training.
Find any call
Search by number and date. Every call shows who handled it and how it ended.
Nothing slips through
Missed calls wait in one list until someone calls back or marks them done.
Notes on calls
Add a note to any call so the next person knows what was promised.
Browser phone
Answer and dial from any laptop. No desk phones, no app to install.
Rights per person
Choose who can listen, download, delete or see every call.
Website agent
Your AI receptionist,
Your AI receptionist,
on your website too.
A “Talk to us” button on every page of your website. Visitors tap it, then talk or type to the same agent that answers your phone: same knowledge, same order and booking lookups, in English, Arabic, French, Japanese and 2 more languages.
- Talk by voice in the browser, or type: the visitor chooses
- Your colours, your words, left or right corner
- Prefer buttons to AI? Run a menu chatbot instead, or first
- Every conversation lands in your team inbox with a transcript
- Only works on your own websites, so nobody else can use your agent
Installs onShopify app, no codeWordPressWixSquarespaceWebflowAny website
Included in Operate and the Website Agent plan, or $81 a month as an add-on.
- 1Visitor taps the button
- 2Talk or type
- 3Answered in seconds
- 4Or tap a quick reply
- 5Saved for your team
Make it yours
Website calls,
answered by your team.
A visitor taps “Talk to us” on your website and talks to a real person on your team, right in the browser. No phone line, no number to dial, no call charges for them or you.
- AI first, then a person: the AI answers, and puts the visitor through when they ask for someone
- Or your team first: every dashboard that's open rings, and the AI takes over if nobody answers in 30 seconds
- Your team answers in the same dashboard they already use, with the page the visitor was on
- Recorded with separate tracks and saved in Calls, like every phone call
- Works for businesses with no landline at all
Website Calls plan$27a month · your team answers · no phone line
Want the AI to answer too? Add a pack of AI minutes:
60 AI minutes$27 / month
200 AI minutes$68 / month
500 AI minutes$122 / month
Already on a plan with the website voice agent? Add it for $27 a month. Included in Operate and Chat Suite.
Call recording and review
for every conversation.
Recording and review for every call: AI and staff, in and out. Find any call by number, play it back, read the transcript and see what happened next.
- Separate caller and staff tracks, so you can hear each side clearly
- Transcripts and a short AI summary on every AI call
- Notes, call-back list and a full history per number
- Per-user rights for listening, downloading and deleting
Who answers
Your team answers in office hours. The AI takes evenings, nights and Sundays.
0006121824
Mon
Tue
Wed
Thu
Fri
Sat
Sun
NowAI answersYour team answersTeam first, AI if nobody picks up
You decide
when the AI answers.
Every call, only after hours, or only when your team doesn’t pick up. You also decide what it knows and when a person takes over.
Answering hours
AI first for every call, backup when nobody picks up in 20 seconds, or only in the hours you set: evenings, weekends or holiday hours.
Busy line with press 1
When everyone is on a call, callers hear a short message in your agent's voice and can press 1 to be called back. Nobody sits in a queue wondering.
Learns from your best calls
The AI reads calls your chosen staff handled and suggests short notes. You approve every one before it reaches the agent.
Plug-in gateway, 5-minute set-up
A small gateway box connects your landline. Type its MAC address, plug it in, and it downloads its own settings. You get an email if it ever goes offline.
Built for compliance
Every call opens with an AI and recording notice. Data stays per business, with user rights, an audit trail and no shared numbers. Your line and telecom contract stay yours.
The AI calls
your customers back.
Load a list or pick everyone who pressed 1, say what the call is about, and the AI rings each person on your own line within the hours you set.
- Call backs for people who pressed 1 or whose call was missed
- Reminders for appointments, deliveries and visits
- Confirmations for orders, bookings and addresses
- Calls only between 8 AM and 9 PM, with up to 3 tries
- Anyone who says “don’t call me” is never called again
Service calls only, not marketing. Included in the Operate plan.
AI receptionist vs. a receptionist vs. a call centre
What you get for your money when a customer calls.
| Rayloops | Full-time receptionist | Outsourced call centre | |
|---|---|---|---|
| Monthly cost | From $122 | A full-time salary | Per-agent or per-call fees |
| Hours | 24/7, weekends and holidays | Office hours | Depends on contract |
| Calls at the same time | One per phone line, plus your team | One | Several |
| Languages | 6: English, Arabic (beta), Hindi, French, Spanish, Japanese | Usually 1 or 2 | Varies |
| Knows your orders and bookings | Yes, live from your system | Yes | Rarely |
| Every call recorded and transcribed | Yes, free | No | Sometimes, extra cost |
| Your own number | Yes, your existing landline | Yes | Often a forwarded number |
From $122 a month. Less than a receptionist costs in a week.
Pick the plan that fits your call volume. Extra minutes and lines are billed only when you use them.
300AI minutes
1phone line
3staff phones
Includes
- AI receptionist on your own number
- Call log, recordings and transcripts
- Messages and call backs by email or WhatsApp
- Missed-call list and busy line with press 1
- Extra AI minute
- $0.25
- Extra phone line
- $41 / month
- Website chat agent
- $41 / month
- Website chat & voice agent
- $81 / month
- WhatsApp AI agent
- $68 / month
- Website calls to your team
- $27 / month
- One-time set-up
- $408
1,000AI minutes
2phone lines
10staff phones
Everything in Answer, plus
- One live connection: orders, bookings or your CRM
- Leads into your CRM with follow-up tasks
- Recognises returning customers by number
- Monthly tuning session with our team
- Extra AI minute
- $0.22
- Extra phone line
- $41 / month
- Website chat agent
- $41 / month
- Website chat & voice agent
- $81 / month
- WhatsApp AI agent
- $68 / month
- Website calls to your team
- $27 / month
- One-time set-up
- $953
2,500AI minutes
5phone lines
Unlimitedstaff phones
Everything in Assist, plus
- Multiple lines and branches
- AI calls customers back: reminders and confirmations
- Website voice agent included
- Learns from your best calls, reviewed with you
- Priority support
- Website calls answered by your team, no phone line needed
- Extra AI minute
- $0.19
- Extra phone line
- $27 / month
- One-time set-up
- from $2,042
No phone line needed
Website calls, WhatsApp and website chat.
Start with website calls your team answers, from the dashboard. Or let the same AI agent answer in writing: it knows your products, prices and opening hours, looks up orders, and hands the chat to your team when a person is needed. A conversation is one customer's chat on one day.
Website Calls
Your website visitors talk to your team, in the browser
$27/ month
- A Talk to us button for your website
- Your team answers in the dashboard
- No phone line needed
- Recorded and saved in your call log
- Missed calls leave a number to call back
- Add AI minutes any time
- AI minutes from $27 a month (60 minutes)
WhatsApp Agent
AI replies on your WhatsApp Business number
$136/ month
- 1,000 conversations a month
- Replies in English, Arabic or Hindi
- Team inbox: take over any chat
- Extra conversation $0.14
Website Agent
A talk-or-type button on your website
$163/ month
- 1,000 conversations a month
- 300 website voice minutes
- One line of code to add
- Extra conversation $0.14
Chat Suite
WhatsApp and website together
$245/ month
- 2,500 conversations a month
- 500 website voice minutes
- One inbox for both channels
- Website calls answered by your team, no phone line needed
- Extra conversation $0.11
Included in every plan
Team call dashboard, freeLive view, recording, playback, notes and missed calls for every staff member. No per-user fees.
See itKeep your own numberEvery call recorded, two tracksEnglish, Arabic, French, Japanese +2 moreAI and recording notice on every callBrowser phones, no desk phonesAI first, backup or by the hour
Prices exclude local taxes. The gateway box for your landline is supplied at cost (about $136 to $272).
AI receptionist questions, answered
How much does an AI receptionist cost?
Rayloops costs from $122 a month for 300 AI minutes, one phone line and call recording. Assist is $326 and Operate is $735. Prices exclude local taxes, plus a one-time set-up from $408. That is far less than a full-time receptionist's salary.
Does it work with my existing landline?
Yes. A small Grandstream gateway box connects your business landline to the platform, and sets itself up in about 5 minutes. You keep your number and your telecom contract.
Can the AI call customers back?
Yes, on the Operate plan. The AI calls people who asked for a call back, and sends appointment or delivery reminders and order confirmations, within the hours you set. Anyone who asks not to be called is never called again.
Can visitors talk to the AI on our website?
Yes. Add one line of code and a “Talk to us” button appears on your website. Visitors speak to the same AI agent that answers your phone, in their browser, and every conversation is saved in your dashboard with a transcript. Included in Operate, or $81 a month as an add-on.
Do I need a new phone number?
No. You keep your number and your telecom contract. A small gateway box connects the line to the platform.
Does it speak Arabic?
Yes. Arabic is in beta: the agent understands and replies in Arabic, and can switch to English on the same call. Hindi, French, Spanish and Japanese are supported too, and other languages can be passed straight to your team.
What happens when the AI can't help?
It checks whether someone on your team is free and transfers the call with a one-line summary. If nobody is free, it takes a message or the caller can press 1 for a call back.
Do callers know they're talking to an AI?
Yes. Every call opens with a short notice that the caller is speaking with an AI assistant and that the call is recorded.
Can my staff use the dashboard without the AI?
Yes. The call dashboard is free with every plan: your team can answer from the browser, watch calls live, and record and play back their own calls, whether or not the AI is switched on.
Who can listen to recordings?
Only the people you allow. Listening, downloading and deleting are separate rights per user, and deleted recordings are kept aside rather than destroyed straight away.
How long does set-up take?
Usually a day: we connect your line, load your business details and test calls with you before the AI goes live.
See the AI answer calls for a business like yours
Book a demo.
Tell us what your callers ask most. We’ll show you the AI answering those questions, on a real phone line.
Book a demo